Messaging
Roadmap · not live yetWhatsApp and email only.And it's still on the roadmap.
The Messages API is a preview of what's planned: sending templated WhatsApp over multiple providers and email to your contacts, both real capabilities that run in Dial today. The programmable Connect surface for them is not live yet. And to be plain up front: no SMS, no MMS, no Video, no Fax.
What's planned · roadmap
Two channels, both real. Nothing invented.
These are the messaging channels TelVox actually runs. Templated WhatsApp over Twilio and Meta, and email send, ship in Dial's agent panel today via providers. The Messages API on this page is the roadmap plan for exposing them programmatically, in developer preview and subject to change before GA. We keep the surface narrow and honest rather than advertising channels we don't ship.
WhatsApp, templated
Send approved, templated WhatsApp messages over multiple providers (Twilio and Meta). The send itself already runs in Dial's agent panel today, with lead-ownership checks; the Connect API surface for it is on the roadmap.
Email send
Send templated email to your contacts from the same surface. Email send is a real, shipped Dial capability, so a contact can be reached on the channel they prefer; what's planned is exposing it through Connect.
Lead-ownership checks
Sends will respect the same ownership and isolation rules as the rest of the platform, so messages only go out under the right org and on the right record. Same rules Dial enforces today.
Explicitly not offered
What TelVox does not do, and won't pretend to.
These are not roadmap items and not coming-soon teasers. They are simply not part of the platform. Messaging is WhatsApp and email only.
- No SMS
- No MMS
- No Video
- No Fax
- No AI voice agents
POST/v1/messages
# illustrative preview: shape may differ at GA
# messaging is WhatsApp + email ONLY, no SMS/MMS
curl -X POST https://api.telvox.dev/v1/messages \
-H "Authorization: Bearer $TELVOX_API_KEY" \
-d channel="whatsapp" \
-d to="+14155550199" \
-d template="appointment_reminder" \
-d "vars[name]=Sam" \
-d "vars[time]=3:00 PM"202 accepted · roadmap preview · illustrative, shape may differ at GA
Questions
Messaging FAQ
No. TelVox does not offer SMS or MMS, not today and not as a roadmap item. Messaging on the platform is WhatsApp and email only. We call this out plainly rather than implying a channel we don't and won't ship.
Roadmap preview
Want WhatsApp and email through Connect?
Sign up and we'll scope templated WhatsApp and email send for your app as the Messages API takes shape. Nothing here ships to production today.
Live today