The compliance-firstpredictive dialer.
Run predictive outbound, inbound IVR and live supervision from one browser tab, with the 3% FTC governor and bank-grade security built in.
Plans from $29/seat/mo, pooled minutes included · see pricing
Good afternoon, Rohan. Let's make today count.
Wednesday 24 Jun424
239
64 in · 175 out
185
53 in · 132 out
117
64 connected · 53 not
307
175 connected · 132 not
17
Active queue
Predictive RoundRobin #01
1705 leads remaining · Predictive mode
Pacing
2.3×
Connect
53.4%
Drop
2.4%
Today
17
Future
82
Overdue
25
Completion
100%
Dispositions
- Renewed16
- Payment Done12
- Meeting Fixed11
- Sale Confirmed10
- Complaint9
- Callback Req.9
Leaderboard
- 1SBSneha Bhatt695
- 2MJManish Joshi628
- 3NJNeha Joshi628
- 4NINeha Iyer613
- 5AIAadhya Iyer598
Running on TelVox
What you get
Built to help your floor do more
Five ways TelVox Dial earns its place on your floor, from the first call to the last lead.
Connect more, wait less
Your agents are paid to talk to people, not to listen to dial tones. The dialer keeps them on live calls and skips the dead air.
- Four dial modes
- Smart pacing
- Machine detection
- Voicemail drop
- Local caller ID
Dialer
Pacing
2.5×
Connect
54%
Drop
2.6%
Built to keep you out of trouble
The rules are part of how the platform dials, so a busy day can't turn into a fine.
- 3% abandon governor
- Three-tier DNC
- Time-zone aware
- Full audit logs
- PCI-safe recording
Built for HIPAA. SOC 2 and ISO 27001 in progress. BAA available.
Compliance
2.4%
under the 3% line
See the whole floor at a glance
Every agent and every live call in real time, on one screen. Step in the moment a call needs help.
- Live command center
- Listen, whisper, barge
- Agent state board
- Supervisor chat
- Connect-rate heatmaps
Live floor
- RARohan A.On Call
- PSPriya S.Wrap Up
- KKKaran K.On Call
Up and running in minutes
Nothing to install and no phones to buy. Agents open a browser, follow their script, and start calling.
- Browser softphone
- Guided scripts
- Click to call
- Warm and cold transfer
- WhatsApp and email
Softphone
+1 415 555 0182
On call · 01:24
One floor for every call
Run inbound and outbound with the same team, and keep working a lead until it turns into a yes.
- Blended campaigns
- Drag-and-drop IVR
- Smart queues
- Scheduled callbacks
- Lead rechurn
Call flow
Return on investment
Where the money comes from
A dialer should pay for itself. Here is how this one does it.
More talk time
Pacing keeps agents on one call after another, instead of sitting idle between them.
Fewer wasted dials
Machine detection and voicemail drop mean nobody burns minutes on dead air.
Less risk
The abandon governor and DNC rules keep you compliant, so one slip doesn't cost you.
No hardware bill
A browser is all an agent needs. No desk phones, no install, no setup fees.
One platform
One platform, not five tools
The five things above are the heart of TelVox. Here is everything else it does, all in the same place, with no extra tools to buy.
Reporting and analytics
Every call leaves a trail. Watch it live, then pull the numbers when you need them.
Calls today
326,537
Connect
55%
Drop
6%
- Live wallboard
- CDR export
- Dispositions
- Heatmaps
- CSV / XLSX
Integrations and API
Wire TelVox into the rest of your stack.
POST /v1/webhooks
{ "event": "call.ended",
"disposition": "sale",
"agent": "7003" }
→ 200 delivered
Conversation intelligence
Every call transcribed in the language it was spoken, and scored for sentiment.
"ग्राहक: हाँ, मुझे यह ऑफ़र पसंद है।" positive
Lead management
Get more out of every list.
Attempt 3 of 6
recycled, re-queued, never dropped
Security and access
Lock it down and control who sees what.
Administration
Run one floor or a hundred from a single console, each with its own branding and the modules you choose to switch on.
120 seats
60 seats
40 seats
Seen enough to want a number?
Plans from $29/seat/mo with pooled minutes included, posted in four currencies.
Get started
Live on your floor in days, not months
Three steps from your lead list to a floor full of agents on live calls.
Bring your lists
Import your campaigns and lead lists by CSV, or push them straight in through the API.
We map your floor
We set up your queues, caller IDs, compliance rules and agents to match how you work.
Dial and switch
Run a live sample, see the lift on your own numbers, then switch the whole floor over.
Built for regulated floors
Made for floors that can't get it wrong
When a call is recorded and a regulator is watching, the rules live in the dialer. Here is how that plays out on four kinds of floor.
We built TelVox so a busy floor is neverone wrong setting away from a fine.The compliance lives in the dialer,not in a binder nobody reads.And the whole floor runs in a browser,with no hardware to buy or rack.
Pricing
Priced per seat. Posted, not hidden.
Two plans and Enterprise, with the numbers on the page in four currencies. Every seat brings pooled calling minutes with it.
How pricing works
Growth $29, Scale $49, per seat.
Growth runs a floor, Scale supervises one, and Enterprise operates many. Billed annually; monthly rates and INR, GBP and EUR are on the pricing page, next to the full feature matrix.
You pay per seat
Minutes pooledEvery seat adds its calling minutes to one shared pool for the whole floor. Add a seat, the pool grows with it.
- Posted prices: Growth $29 and Scale $49 per seat, billed annually.
- Pooled calling minutes included in every plan.
- Identical security in every plan, never an upsell.
- Month-to-month or annual, your call.
- Enterprise volume pricing for larger floors.
The whole platform, inside the plan
Your bill
All included$29 or $49 /seat/mo
seats × plan=your bill
Pooled minutes included, with overage itemized at your contracted rate. Add-ons only if you switch them on. The number scales with your headcount.
Proof, their words
Seven agents, 150+ sales in 30 days
Agrobhumi Agritech used to dial every number by hand from personal mobile phones. On TelVox Dial the same seven people now hold more than 15,000 conversations a month. These are their numbers, not ours.
We used to dial every number by hand from our own phones, so most of the day went into dialing instead of selling. Now the dialer does that work, every call is recorded for us to review, and the leads that did not answer come back on their own. Rechurn is the feature I would not give up.
Jay Vaghasiya
Agrobhumi Agritech
What changed on their floor
Seven agents, no new hires. The dialer took over the dialing, and the day went into conversations instead of typing numbers.
- 30,000+
- dials a month, fired by the system
- 15,000+
- of them reach a real person
- 150+
- sales in the last 30 days
- 3 to 5
- sales a day, before and after
FAQ
Questions you're probably asking
Straight answers on security, setup and how the floor runs.
Not yet. The platform is engineered to SOC 2 and ISO 27001 standards, and certification is in progress. We are glad to walk you through our current security posture.
Also from TelVox
Building voice into your own app?
TelVox Connect is our programmable voice API. Place and receive calls, build IVRs and stream audio, straight from your code.
Developer preview$ curl -X POST https://api.telvox.dev/v1/calls \
-H "Authorization: Bearer $TELVOX_KEY" \
-d '{ "to": "+15550188",
"from": "+15550100",
"answer_url": "/ivr/welcome" }'
Talk to us
Book a demo
See your own floor on the platform before you commit to anything.
+1 (555) 0188
connecting
In about 30 minutes we dial a live sample on your floor and map the lift.
- No hardware to install
- Compliance on from day one
- Built for HIPAA, BAA available