Your whole business, on WhatsApp.
Send offers to thousands, answer every chat as a team, and let a chatbot handle the routine questions. All from your own number, on the official WhatsApp Business API from Meta.
Every feature in the trial. Plans from ₹2,500 a number a month.
Waiting for a reply
Is the blue one in size 40?
Order #4521 reached, thank you
Example numbers · failed messages are not charged
Businesses already talking to customers on TelVox Chat
✓Getting started
Live on WhatsApp this afternoon.
No developer needed. Three steps, all in the app.
Connect your number
Link your WhatsApp Business account through Facebook in a few clicks.
Bring your contacts
Upload a spreadsheet. You check every column before anything is saved.
Send and reply
Pick an approved message, see the cost, press send. Replies come back to the team.
✓✓What you can do
Marketing, sales and support. One app.
Send one message to thousands
- Now or later. Pick a time; anything that fails is retried up to three times.
- Know the cost first. See what a broadcast will take from your wallet before you press send.
- Every result counted. Sent, delivered, read and failed for every campaign.
- Clicks and QR codes. Tracked links and shop QR codes on Enterprise.
Can I pay cash on delivery?
Is the blue one in size 40?
Thank you!
Your team answers together
- One inbox for everyone. No more passing one phone around the shop.
- Hand chats over. Give a chat to one person, or share it with several.
- Notes and saved replies. Notes only your team sees, and one-click answers.
- The 24-hour window, made clear. The app tells you when to switch to an approved message.
Answer customers while you sleep
- Draw the conversation. Buttons, questions and a hand-off to a person, built by dragging.
- See where people drop off. Reports for every chatbot.
- Forms inside the chat. Bookings and sign-ups with WhatsApp Flows, on Enterprise.
- Rules that run themselves. Keyword replies and automation on Enterprise.
Turn a chat into a ticket
- Status, priority and an owner. So every follow-up has a name on it.
- Reply-time targets. A warning before a target is missed.
- Departments. Send chats to Sales, Support or Accounts.
Need tickets across email and phone too? That is TelVox Desk.
Helpdesk →Sell where your customers already are
- Products in the chat. Photos and prices, without a website.
- Orders in one list. Every order placed in WhatsApp, in one place.
- Shopify and WooCommerce. Order updates, cash-on-delivery reminders, abandoned carts and ratings, sent for you.
Works with the tools you have
- Zoho CRM and Bigin. Contacts and chats flow both ways.
- TelVox Dial inside the app. Agents call customers without leaving the chat.
- Events to your own software. Every WhatsApp event, sent to your systems as it happens.
- A documented API. With a developer portal to build on.
✓✓AI, where it helps
A chatbot that reads your documents.
Upload your price list, policies or FAQ. The bot answers from them, and says so when it doesn't know.
Answers from your files
AI Assist in the inbox
no stock in red. come back next week
Sorry, the red one is sold out right now. It's back next week, and I'll message you the moment it arrives.
Translate a customer's message, rewrite a reply in a kinder tone, or summarise a long chat for the next person.
Your money, always visible
Know what you spend before you spend it.
The plan pays for the software. Messages come out of one prepaid wallet for every number, at your own rates, shown in the app.
GST and the payment fee are shown before you pay.
You're only charged once WhatsApp reports a message as sent, delivered or read.
Every broadcast shows an estimate from your wallet before you press send.
Your Marketing, Utility and Service rates per message, shown in the app.
Top up once and use it across all your WhatsApp numbers.
Plans
Priced per WhatsApp number. Never per person.
Smart
For growing businesses
- Broadcasts and templates
- Shared team inbox
- Contacts, groups and labels
- Dashboard and reports
Growth
For teams that want a chatbot
- Everything in Smart
- Chatbot builder and reports
- Your own fields on contacts
- Do-not-disturb list
Enterprise
For sales, support and stores
- Everything in Growth
- Flows, automation and keyword replies
- Helpdesk, catalogue and orders
- Voice calls, integrations, webhooks and API
The TelVox family
Chat or Desk? Here's the short answer.
On WhatsApp all dayThe WhatsApp number your whole team works from. Campaigns, chats, chatbots and selling.
Start here if your customers are on WhatsApp.
Email, phone and WhatsAppEvery customer message becomes a ticket with an owner and a deadline, from email, phone or WhatsApp.
Pick Desk when you need deadlines across every channel.
The predictive dialer that keeps your sales team talking.
Phone calls inside your own software, for developers.
Helpdesk tickets for every channel, with countdowns.
Everything your business does on WhatsApp.
You are hereAlready on TelVox Dial? Your agents can call customers from inside TelVox Chat.
Questions
What business owners ask first.
What is TelVox Chat?
TelVox Chat lets a business talk to its customers on WhatsApp from one place: send campaigns to thousands, answer every chat as a team, let a chatbot handle the routine, and sell and support over the same number. It runs on the official WhatsApp Business API from Meta.
Do I keep my own WhatsApp number?
Yes. TelVox Chat runs on the official WhatsApp Business API from Meta, so the number stays yours and so does your eligibility for verification. Meta decides who gets the green tick.
Are you an official Meta partner?
We are an official Meta Tech Provider. TelVox Chat connects your number through Meta's official WhatsApp Business API.
How do I pay for messages?
Your plan pays for the software. Each message is paid from a prepaid wallet at your own rate for its type (Marketing, Utility, Authentication or Service), which depends on the customer's country. Failed messages are not charged.
Is there a limit on team members?
No. Every plan includes unlimited managers and agents at no extra cost.
Can my agents call customers too?
Enterprise includes WhatsApp voice calls. If you use TelVox Dial, agents can also use its phone console without leaving TelVox Chat.
Can I sell TelVox Chat under my own brand?
Yes. Partners can put their own name and logo on the app and sell it as their own.
Start talking to your customers today.
Three days, every feature, on your own number. Or book a 30-minute demo and we'll set it up with you.