Everything in TelVox Chat, in one list.

Send one message to thousands of contacts at once, now or at a set time, with sent, delivered, read and failed counts for every campaign.

Pick a send time. Anything that fails is sent again automatically, up to three times.

Before pressing send, see roughly what the broadcast will cost from the wallet.

Write, submit and manage the messages WhatsApp must approve before you send them to many people.

Get a suggested template idea and a drafted body, with the variables filled in for you.

Keep pictures, videos, PDFs and files in one place, ready to attach to any message.

Ready-made messages for order updates, reminders and offers, to copy and edit.

Put a tracked link in a message and see who clicked it, and when, person by person.

Whoever scans the QR code on your poster or stall and messages you is saved as a tagged contact.

Every customer reply lands in one inbox the whole team works from.

Hand a conversation to one agent, or to several at once.

Notes only the team sees, and one-click answers to the questions you get every day.

The app shows when you can reply freely, and switches to an approved template when the window closes.

Translate a customer's message, rewrite a reply in a better tone, or summarise a long chat for the next agent.

Make and take WhatsApp voice calls inside the app, with a report of every call.

Agents use the TelVox Dial phone console without leaving TelVox Chat.

Block and unblock a number on WhatsApp from the app.

Every contact with their details and full chat history in one place.

Upload thousands from a spreadsheet, checked step by step before it runs, and export any time.

Group contacts by what they have in common and send to just that group.

Simple labels such as VIP or Paid, to find the right people fast.

Add your own fields, such as order number, city or birthday, to contacts and tickets.

People who ask not to be messaged are kept out of every broadcast automatically.

Build conversations with buttons, questions and hand-off to a person, by drawing the flow.

See how each chatbot performs and where people drop off.

Upload your documents. The bot answers questions from them, and says so when it doesn't know.

Forms inside the chat for bookings, sign-ups and feedback, without sending people to a website.

When something happens, such as a new contact, a keyword or a label, the app does the next step for you.

Reply automatically when a customer sends a word such as PRICE or HOURS.

Turn a chat into a ticket with a status, priority and owner, so nothing gets lost.

Set how fast tickets must be answered and get warned before a target is missed.

Route chats and tickets to Sales, Support or Accounts.

Show products with photos and prices inside WhatsApp.

Customers order in the chat, and every order lands in one list.

Send order, shipping and delivery updates automatically, remind cash-on-delivery buyers, recover abandoned carts and ask for ratings.

Connect your own number through Meta's official WhatsApp Business API.

Connect your WhatsApp Business account in a few clicks.

Zoho CRM, Zoho Bigin and AI tools, with contacts and chats flowing between them.

Forward WhatsApp events to your own systems as they happen.

A documented API and developer portal for building on TelVox Chat.

Add as many managers and agents as you need, at no extra cost.

Decide who can see and do what, role by role.

Two-step sign-in with a code sent on WhatsApp.

Keep track of the SIM cards behind your WhatsApp numbers.

Run several offices or shops under one account.

See who changed what, and when, on every important record.

Live sent, delivered, read and failed numbers, with delivery, broadcast, chatbot, flow and conversation reports.

Top up once by card, UPI or net banking and use it for every number.

The app tells you before the wallet runs out, so sends never stop by surprise.

Your Marketing, Utility and Service rates per message are shown in the app.

Download invoices. Larger accounts can be billed monthly instead of paying up front.

Resellers put their own name and logo on the app and sell it as their own.