Financial Services
Every change logged.Every call accounted for.
An append-only audit trail of who changed what, when and from where, with AES-256-GCM encryption, least-privilege roles and SSRF-safe integrations. Controls engineered to SOC 2 Type II and ISO 27001; certification in progress.
Audit Trail
who · what · when · where
Rosa Keller
acct ••2048
recorded under policy · encrypted at rest
every change logged, nothing overwritten
Illustrative panel · sample entries
The audit trail
Watch every call write its own record
A call runs from your agent to the customer, and every event on the line drops a stamped entry into the ledger: dial, connect, disposition. Each row lands append-only, sealed with the actor, IP and user-agent. This is what your auditors will read.
Every event on the call line lands in the ledger as an append-only entry, stamped with the actor, IP and user-agent, then sealed. Nothing material happens without a record.
Audit trail by default
Accountability, built into every action
The controls a regulator or internal-audit team asks for, engineered in rather than added under deadline.
u.becker · 84.112.•.• · Chrome/126 · 10:42:07
appended · sensitive fields redactedAppend-only audit trail
Every sensitive write is logged with the actor, IP and user-agent, and phone, email, name and secrets are redacted in the log itself. Nothing material happens without a record.
Audit-trail report
Who changed what, when and from where. Filterable by user, action, table and date range, and exportable for review and reconciliation.
Encryption everywhere
AES-256-GCM envelope encryption for recordings and every stored secret (SIP, TOTP, integration credentials), TLS in transit, and env-only key management.
Roles, permissions & 2FA
Seven system roles and 50+ granular permissions with custom roles, TOTP 2FA, single-session enforcement and account lockout. Least-privilege by default.
Strict tenant isolation
Every query is org-scoped at the data layer. A cross-organisation request returns “not found,” never a leak. Isolation by default, not by convention.
SSRF-safe integrations
Wire TelVox into your core systems with lifecycle webhooks and an outbound API catalog, with every outbound request gated by a per-org egress allow-list.
Illustrative panels · sample values
Proof from a live floor
Agrobhumi Agritech is not a financial services firm. They sell to farmers across India. What they do run is the engine on this page: predictive dialing, recorded and auditable calls, and rechurn bringing back the ones who did not answer. Six agents, more than 17,000 calls in the last 30 days.
Questions
Financial services, answered
Straight answers on the audit trail, certification status, encryption and hosting.
Every sensitive write is recorded append-only with the actor, IP address and user-agent, and the audit-trail report lets you filter by user, action, table and date. That is the who-changed-what-when-from-where record auditors and regulators expect. Sensitive fields are redacted in the log itself.
See the record
Bring internal audit to the demo
We’ll walk the audit trail, the change-management report and the access model end to end.