Pricing
Priced per seat.Every feature on the table.
Three plans, priced per seat in your currency, from 10 seats. Unlimited calling within India; everywhere else, calls run on your own VoIP provider. Plans change capability, never safety.
2 months free on yearly
10 seats
Growth
Teams getting a floor off the ground
$29/seat/mobilled annually · minimum 10 seats
For your 10 seats
$290 a month
Calls run on your own VoIP providerOutside India, you buy calling minutes from a VoIP provider you choose and we connect it to your account. Your provider bills your calls; we bill only for seats.
- All four ways of dialingAll four dialing modes on every seat. Predictive paces calls ahead of agents; preview shows the lead before the call.
- Stays inside the 3% legal limit on its ownThe dialer slows itself before abandoned calls can cross the FTC's 3% ceiling. No supervisor babysitting.
- A phone in the browser, nothing to installAgents dial from a tab over WebRTC. Nothing to install, no desk phones.
- Lists checked against do-not-callBulk CSV or Excel import with dedup, and Do-Not-Call checks at import and again at dial time.
- Recording that pauses for card detailsRecord always, on demand, or never, set per org and per campaign, with pause and resume for card details.
- Callbacks, and an outcome on every callScheduled callbacks jump the dialing queue when due, and every call ends in a mandatory outcome.
- A live view of the whole floorEvery agent and campaign in real time: who is on a call, in wrap-up or idle, with durations, and how each campaign is going.
Most teams pick thisBook a demo
Scale
Multi-campaign floors with supervisors
$49/seat/mobilled annually · minimum 10 seats
For your 10 seats
$490 a month
Calls run on your own VoIP providerOutside India, you buy calling minutes from a VoIP provider you choose and we connect it to your account. Your provider bills your calls; we bill only for seats.
Everything in Growth, plus
- Listen in, coach or join any callSupervisors can hear a live call, coach the agent privately, or join the call, from the browser.
- Phone menus and call queuesInbound queues with overflow rules, and a drag-and-drop IVR builder with 13 node types.
- Unanswered leads retried, with limitsPer-outcome and per-disposition retry rules, plus bulk revival of idle leads with a dry-run preview.
- Local caller numbersRotate outbound caller ID across your number pool: round-robin, sticky-to-lead, or area-code match.
- Chat with any agent or the whole floorOne-to-one chat with read receipts, and announcements to every agent at once, all logged.
- Connects to your CRM and other systemsEvent pushes and data-dips to your systems, plus a secured endpoint your CRM posts leads into.
Enterprise
Regulated and multi-tenant operations
Customvolume pricing, annual agreement
For your 10 seats
Priced for your floor
A written quote, usually the same day
Everything in Scale, plus
- A signed agreement for health data (BAA)We sign a Business Associate Agreement, and the platform ships PHI masking and an append-only audit trail.
- Many brands or clients under one roofRun isolated client orgs under one roof, with your domain, logo and colors.
- Recordings in your own storageBring your own storage backend with automated retention windows.
- Reports across all your organisationsTenant scorecard, fleet capacity and channel utilization across every organization you run.
- Roles and limits you set yourselfRoles beyond the built-in seven, plus org-wide concurrency and calls-per-second ceilings.
- A named person to set you upA named account manager, onboarding, and priority response.
In India, calling within India is unlimited and included in every seat. Everywhere else, you buy calling minutes from a VoIP provider you choose and we connect it to your account, so your provider bills your calls and we bill only for seats.
Security is never an upsell. Every plan, identical controls:
AES-256-GCM at restAppend-only audit trailTOTP 2FAPHI maskingDNC + drop-rate complianceBuilt for HIPAAEngineered to SOC 2 / ISO 27001, certification in progressCompare every feature
The whole platform, on the record
Grouped the way the platform is built. Hover the small i on any row for what the feature means in plain English.
| Capability | Growth$29 /seat/mo | ScalePopular$49 /seat/mo | EnterpriseCustom |
|---|---|---|---|
| Dialing engine | |||
| Predictive dialing with self-tuning pacingAn exponential moving average predicts idle agents and paces calls ahead of them, with a warm-up ramp on cold starts. | Included | Included | Included |
| Progressive, preview and manual modesAgent-first 1:1 dialing, review-then-call preview, and click-to-dial from any lead. | Included | Included | Included |
| Blended inbound and outbound agentsOne agent session takes inbound calls and places outbound in the same campaign. | Included | Included | Included |
| 3% FTC abandon governorForces the dial ratio to 1:1 at 3% abandons, downshifts early at 2.8%, and recovers only after a stable window. | Included | Included | Included |
| Answering machine detectionMachines are hung up with their own outcome before an agent is ever occupied; unsure cases route to a human. | Included | Included | Included |
| Configurable dial ratio and ring timeoutPer-campaign dial speed from 1.0 to 5.0 and a no-answer window, applied live without a restart. | Included | Included | Included |
| Daily call and sales quotasDialing stops automatically when the campaign hits its per-day call or sale cap. | Included | Included | |
| Trunk line and calls-per-second capsPer-campaign concurrent-line ceilings and CPS limits for carrier protection. | Included | Included | |
| Org-wide concurrency and CPS governanceAtomic org-level ceilings across every campaign, for capacity contracts. | Included | ||
| Caller ID and numbers | |||
| Campaign DID poolsAssign any number of outbound caller IDs to a campaign. | Included | Included | Included |
| Fixed and round-robin rotationOne number for the campaign, or spread dials across the pool for carrier reputation. | Included | Included | Included |
| Sticky-lead rotationThe same lead always sees the same number across attempts, remembered for 30 days. | Included | Included | |
| Local presence (area-code match)Presents a caller ID whose area code matches the lead's number. | Included | Included | |
| DID inventory and bulk importA central number pool with CSV import and per-org assignment. | Included | Included | Included |
| Leads | |||
| CSV / Excel import with dedupAsync bulk import with org, campaign or list-scoped duplicate handling and a per-row error export. | Included | Included | Included |
| DNC screening at import and dial timeThree-tier Do-Not-Call (org, campaign, list) re-checked at the moment of dialing; additions instantly purge queued leads. | Included | Included | Included |
| Custom lead fields (10 types)Text, numbers, selects, dates and more, with cascading dropdowns and conditional visibility. | Included | Included | Included |
| Lead statuses and listsEleven statuses with enforced transitions, and lists with active, inactive and archived lifecycles. | Included | Included | Included |
| Lead mix and orderingBlend multiple lists by percentage and choose the dial order: oldest, newest, fewest attempts, or random. | Included | Included | |
| Lead allocation and reallocationAssign or equal-split leads across agents, with workload stats and bulk reallocation guardrails. | Included | Included | |
| Lead recycling policiesPer-outcome and per-disposition retry rules: delays, attempt caps, agent-chosen dates. Off by default, with one kill switch. | Included | Included | |
| Re-Dial Now and re-dial listBulk revival of idle or retired leads with a dry-run preview, preserving dispositions. | Included | Included | |
| Alternate number failoverRolls to phone 2 or phone 3 after the dispositions or failures you configure. | Included | Included | |
| Callbacks | |||
| Scheduled callbacks with priorityCallbacks booked at wrap-up jump the queue ahead of regular leads when due. | Included | Included | Included |
| Agent-specific routing and policiesReserve a callback for the agent who booked it, with give-away, wait, or wait-then-escalate policies when they're offline. | Included | Included | Included |
| Reminders and admin reassignmentReminder alerts to the owning agent, and admin tools to reassign or bulk-complete. | Included | Included | Included |
| Inbound | |||
| DID-to-campaign routing and screen popInbound calls resolve by number to a campaign; the caller is matched or created as a lead and popped on screen. | Included | Included | Included |
| Voicemail boxes and inboxPer-agent and per-queue mailboxes with signed playback, heard state and live notifications. | Included | Included | Included |
| ACD queuesHold music, position-preserving no-answer requeue, overflow announcements, queue-full caps and a live wallboard. | Included | Included | |
| Visual IVR builder (13 node types)Drag-and-drop flows with menus, digit collection, conditions, business hours, language and routing terminals; draft, validate, publish. | Included | Included | |
| IVR API data-dipA mid-call call-out to your API whose response branches the flow, with a dedicated error edge. | Included | Included | |
| Queue performance KPIsService Level, ASA, AHT, abandon % and max wait per queue with a configurable SLA threshold. | Included | Included | |
| In-call and transfers | |||
| Hold, mute and in-call controlsServer-side hold with music, directional mute, and the draggable in-call control bar. | Included | Included | Included |
| Warm and blind transfersConsult privately then complete, or transfer instantly, to agents or approved external numbers. Manual numbers are DNC-screened. | Included | Included | |
| Multi-party conferenceInvite agents or external numbers into the live call, with per-participant mute and kick. | Included | Included | |
| Transfer destinations catalogAn approved, org-scoped list of external transfer targets. | Included | Included | |
| Recording | |||
| Policy recording with PCI pauseAlways, on demand, or never, set per org and overridable per campaign, with pause and resume for card details. | Included | Included | Included |
| Encryption and audited accessAES-256-GCM envelope encryption at rest, and every play and download audit-logged before bytes are served. | Included | Included | Included |
| mp3 transcode and bulk downloadOptional wav-to-mp3 conversion and capped, per-file-audited zip export. | Included | Included | Included |
| S3 / SFTP backends and retention windowsBring your own storage backend with automated retention purges. | add-on | add-on | Included |
| Revocable share linksHMAC-signed public recording links, instantly revocable org-wide. | Included | Included | |
| Supervision | |||
| Live command centerA real-time floor view: agent roster, live calls, hopper depth, connect rate and drop %, with attention alerts. | Included | Included | Included |
| Listen, whisper and bargeHear the call silently, coach the agent privately, or join the call, from the browser. | Included | Included | |
| Force logout and force hang-upEnd a stuck session with token revocation, or terminate a live call. | Included | Included | |
| Supervisor chat and floor broadcast1:1 persistent agent chat with read receipts, and org-wide announcements, both fully logged. | Included | Included | |
| Break types and approvalsAdmin-defined breaks with time limits, approval workflows and overage tracking. | Included | Included | Included |
| LeaderboardsTop-performer boards on the agent dashboard and the command center. | Included | Included | |
| Reports | |||
| Core call and agent reportsCall logs, call detail (CDR), the recordings library, dispositions, campaign performance, agent call summary, login report and callbacks. | Included | Included | Included |
| Compliance reportsDrop-rate vs threshold, DNC additions, and the who-changed-what audit report. | Included | Included | Included |
| Advanced agent analyticsAgent performance with full time accounting, activity timelines, hourly summaries, the break report and occupancy KPIs with drilldowns. | Included | Included | |
| Lead and inbound reportsLead details and summaries, queue performance, missed calls, transfer and conference reports. | Included | Included | |
| CSV export on every reportFull filtered export with formula-injection protection. | Included | Included | Included |
| Fleet reportsTenant scorecard, fleet capacity and channel utilization across organizations. | Included | ||
| Integrations and API | |||
| Campaign webhooksHTTP callbacks on call start, hangup, disposition, callback and more, with custom payload templates. | Included | Included | |
| CRM call widgetThe full agent seat as a small panel inside any web CRM: click to call, the record opens itself, outcomes, callbacks and breaks, with sign-in through your CRM. | Included | Included | |
| Integrations catalogOutbound event pushes and data-dips with field mapping, encrypted credentials, egress allow-lists, retries and circuit breakers. | Included | Included | |
| Inbound lead injection APIA secured endpoint your CRM posts leads into, with API-key auth, an IP allow-list and field mapping. | Included | Included | |
| WhatsApp Business APIApproved-template sends with delivery tracking. | add-on | add-on | add-on |
| Email channelTemplates, per-org SMTP, agent send with attachments. | add-on | add-on | add-on |
| AI, one add-on on every plan | |||
| Call transcripts in the language spokenEvery call written down word by word in the language it happened in: Hindi, English, 20+ Indian languages, Spanish and French, agent and customer in order. | add-on | add-on | add-on |
| Translation into EnglishAny call can be read in English, a Tamil or Gujarati call included, with the original transcript kept beside it. | add-on | add-on | add-on |
| Call sentimentEach call scored positive, neutral or negative, so you know which calls to hear first. | add-on | add-on | add-on |
| Security and compliance, identical in every plan | |||
| 2FA, lockout and single sessionTOTP two-factor, automatic lockout after failed logins, and one active session per agent. | Included | Included | Included |
| Roles and permissionsSeven built-in roles with 90 granular permissions. | Included | Included | Included |
| Append-only audit trailActor, IP and user-agent on every sensitive write, with field-level diffs and PHI redacted from the log itself. | Included | Included | Included |
| PHI maskingPhone numbers masked to the last N digits across the UI, reports, filenames and sockets. | Included | Included | Included |
| Login IP restrictionAllow-list logins by IP or CIDR, per audience, with break-glass admin exemption. | Included | Included | Included |
| Data retention and right to erasureAutomated retention purges and a PHI-free erasure path. | Included | Included | Included |
| Custom rolesRoles beyond the built-in seven, managed at the platform level. | Included | ||
| Platform and tenancy | |||
| Feature modules and per-report togglesCapabilities and every report switch on or off per organization, with no redeploy. | Included | Included | Included |
| Seat licensingSeparate admin and agent license pools, tracked and enforced. | Included | Included | Included |
| Reseller multi-tenancy and white-labelIsolated client orgs under one roof with your domain, logo and colors. | Included | ||
| BAA for HIPAA workloadsA signed Business Associate Agreement on enterprise agreements. | Included | ||
| Dedicated onboarding and supportA named account manager and priority response. | Included | ||
Add-ons
Bolt on what your floor needs
WhatsApp Business API
+$6 /seat/mo
Approved-template sends from the in-call bar and lead detail, with delivery tracking and its own report.
Email channel
+$4 /seat/mo
Org SMTP configs, templates with placeholders, agent send with attachments, delivery log.
Recording retention+
+$5 /seat/mo
Your own S3 or SFTP backend, wav to mp3, automated retention windows. Included on Enterprise.
AI add-on
+$25 /seat/mo
Call transcripts in the language spoken (Hindi, English, 20+ Indian languages, Spanish and French), translated into English, with sentiment on every call. Every AI feature lives here, on any plan.
Dedicated support
Custom
Named account manager, onboarding, and priority response.
Estimate your floor
Drag the seats. Watch the number.
Seats times plan plus add-ons, at the posted prices, in your currency. It starts from the seats you picked at the top. Big floors tip into Enterprise, where a human puts the volume number in writing.
Seats on your floor
Bring your own VoIP10seats · minimum 10
10250500+
Plan
Add-ons
Your estimate
$490/mo
billed annually · 10 seats on Scale
- 10 seats × $49$490
Calls are billed by your own VoIP provider and are not included here. Taxes not included.
How buying works
Three steps, no procurement maze
01
Pick a plan
Growth or Scale, straight from this page. Bigger or regulated floors talk to us and get Enterprise terms in writing.
02
Shape it
Seats, add-ons, annual or monthly. The estimator below gives you the number before you ever talk to anyone.
03
Go live
Modules toggle on without a redeploy, leads import in bulk, and agents dial from the browser. No hardware to install.
Questions
Pricing, answered
Straight answers on seats, calling, currencies, recording and the BAA.
Per organization, by seat, on the plan you choose. Agent and admin licenses are tracked and enforced per org, and feature modules toggle on without a redeploy. Annual billing gives you two months free against the monthly price.
Talk to us
See your plan running on a live floor
Bring the estimate from this page to a 30-minute demo. We map your seats and add-ons to the plan and put the number in writing.