telvox

Integrations and API

Wire TelVox into your stack.Both directions, safely.

Fire lifecycle webhooks, call any external API on call events, and inject leads straight into a campaign. Every outbound request is gated by a per-org allow-list, so it is SSRF-safe by design.

webhooks · your endpoint

listening
waiting for the next call event...

events delivered today

1,284

every call event, POSTed to you

Illustrative · sample deliveries

How TelVox wires into your stack

Wiring diagram: TelVox in the center, connected out to a webhook endpoint, an external API and agent messaging, and connected in from a lead source. Every outbound wire passes the egress allow-list gate.

Webhooks

You decide what gets sent.

Every webhook carries a JSON payload template you define, with custom headers for auth. Outbound API-catalog calls add retry, rate-limit, timeout and sync or async modes, with secrets stored AES-256-GCM encrypted.

Custom headersPayload templatesRetry + timeoutEncrypted secrets

Building voice into your own product instead? That is TelVox Connect, our programmable voice API.

webhooks · delivery

POST https://crm.acme.com/hooks

X-Api-Key: ········ # your custom header

{

"event": "disposition",

"campaign": "renewals",

"agent": "7003",

"disposition": "sale"

}

POSTdispositioncrm.acme.com/hooks200
POSTcall-startcrm.acme.com/hooks200
POSTvoicemail-leftops.acme.com/vm202
POSTabandonedcrm.acme.com/hooks200
POSTcallbackcrm.acme.com/hooks200

Integration surfaces

Connect both directions without opening a hole.

Push events out, pull leads in, and message from the panel, all behind the same allow-list and encryption posture as the rest of the platform.

Lifecycle webhooks

Fire on 9 events, from web-form to call-start, hangup, no-agent, disposition, callback, queued, abandoned and voicemail-left. Custom headers and JSON payload templates on every one.

Outbound API catalog

Call any external API on call events, with retry, rate-limit, timeout, sync or async modes and encrypted secrets. Configured per integration, no code.

Inbound lead injection

Token-hashed, IP-allowlisted endpoints drop leads straight into a campaign or list with field mapping. Your forms and partners feed the dialer directly.

SSRF-safe egress

Every outbound request is gated by a per-org host allow-list, so an integration can only ever reach the destinations you have approved.

Agent messaging

Send templated WhatsApp (Twilio or Meta) and email to leads from the agent panel, with lead-ownership checks enforced on every send.

Nine webhook events

Every lifecycle moment that can fire a webhook, from first form fill to voicemail.

web-formcall-starthangupno-agentdispositioncallbackqueuedabandonedvoicemail-left

Questions

Integrations FAQ

Nine lifecycle events: web-form submission, call-start, hangup, no-agent, disposition, callback, queued, abandoned and voicemail-left. Each webhook supports custom headers and a JSON payload template, so you control exactly what gets sent.

See it live

Bring the API you need to talk to.

We will wire a webhook and an outbound API call live, and show the egress guard in action.