The compliance-firstpredictive dialer.
Run predictive outbound, inbound IVR and live supervision from one browser tab. The dialer keeps itself under the FTC's limit for abandoned calls, so nobody has to watch it.
Plans from $29/seat/mo, pooled minutes included · see pricing
Good afternoon, Rohan. Let's make today count.
424
239
64 in · 175 out
185
53 in · 132 out
117
64 connected · 53 not
307
175 connected · 132 not
17
Active queue
Predictive RoundRobin #01
1705 leads remaining · Predictive mode
Pacing
2.3×
Connect
53.4%
Drop
2.4%
Today
17
Future
82
Overdue
25
Completion
71%
Dispositions
- Renewed16
- Payment Done12
- Meeting Fixed11
- Sale Confirmed10
- Complaint9
- Callback Req.9
Leaderboard
- 1SBSneha Bhatt695
- 2MJManish Joshi628
- 3NJNeha Joshi628
- 4NINeha Iyer613
- 5AIAadhya Iyer598
1 of 3
Calls ahead, inside the legal limit
The dialer rings the next number before a call ends, and slows itself before dropped calls can reach 3%.
2 of 3
No lead falls through
Callbacks jump the queue when they are due, and unanswered leads come back on a schedule, with limits.
3 of 3
Every call ends with an outcome
An agent cannot take the next call until they record what happened, so your reports are true.
What you get
Everything a calling floor needs, in one place
Dialing, compliance, supervision, the agent's screen and inbound calls, all in one browser tab.
Connect more, wait less
Rules the system keeps
The dialer slows itself before it breaks the limit.
See the whole floor, live
Listen in, coach the agent, or join any call.
Nothing to install
A softphone in a browser tab. No desk phones, no downloads.
One floor for every call
Drag-and-drop IVR, smart queues, callbacks and lead recycling.
How six agents stopped dialing by hand
Agrobhumi Agritech. The story is just below.
Figures inside the panels are illustrative.
The floor, live
What a predictive dialer does, in ten seconds
Here are eight agents over the last ten minutes, dialing by hand and then on TelVox Dial. The dialer calls ahead, so agents spend their day talking to people. And it keeps itself inside the rules.
- Talking
- Notes
- Dialing and ringing
- Voicemail or no answer
Mostly grey. Every number is typed, every ring is waited out, and every voicemail is heard. Most of the time goes on dialing, not talking.
A simulation with sample numbers. The real view is the live command centre.
1 of 8agents talking right now
5voicemails heard this minute
0%of calls dropped
Getting started
Live in about an hour
Tell us how many agents you need. We give you the phone numbers and set up everything else, including your campaigns.
01 · you
Choose your seats
Decide how many agents will use TelVox. Plans start at 10 seats.
02 · us
We give you the numbers
Your team gets TelVox phone numbers to call from. Nothing to buy from a phone company.
03 · us
We set up the rest
Your campaigns and their settings, queues and calling rules. Your agents just log in.
Illustrative · most floors are live in about an hour
Security and compliance
Built for regulated calling floors
Here is exactly where we stand on each standard. Nothing here says “certified” until the certificate exists.
SOC 2 Type II
AUDIT IN PROGRESSOur controls are built to the SOC 2 standard. The independent audit is under way.
ISO 27001
IN PROGRESSWe run an information security system built to ISO 27001. Formal certification is under way.
HIPAA
BAA ON ENTERPRISEBuilt for HIPAA workflows, with encrypted recordings and an audit log. We sign a BAA on Enterprise plans.
GDPR
DPA AVAILABLEWhen we handle your customers' data, we act as your processor under a Data Processing Agreement.
Need the paperwork? Security overview, BAA, DPA and subprocessor list, shared under NDA.
Visit the Security pageCustomer story
The same six agents, a different day
Agrobhumi Agritech is an agritech business in India. Here is what changed when they moved from dialing by hand to TelVox Dial, in their own numbers from the last 30 days.
| Before TelVox | With TelVox Dial | |
|---|---|---|
| Dialing | BeforeAbout 100 numbers a day each, typed by hand on personal phones | With TelVox17,000+calls placed by the dialer |
| Sales | BeforeAbout 3 a day, across the whole team | With TelVox4xthe sales a day: 13+, or 400+ in 30 days |
| Recordings | BeforeNone. Nobody could listen back or check what was promised | With TelVoxEvery call recordedand reviewed by the admin |
| Missed leads | BeforeA lead who did not answer was simply gone | With TelVoxCome back on their ownon a schedule, with limits |
“…Now the dialer does that work, every call is recorded for us to review, and the leads that did not answer come back on their own. Rechurn is the feature I would not give up.”
Jay VaghasiyaAgrobhumi AgritechAgrobhumi's own figures for the latest 30 days, shared and approved by them.
Read the full storyOne platform
Three products. One bronze.
Built by one team on one engine, so the dialer, the API and the helpdesk feel like the same product wearing three jobs.
telvox dial
The dialer this page is about. Predictive outbound, inbound IVR and live supervision in a browser.
You are here
Pricing
Priced per seat.
Posted, not hidden.
Pick your team size and see the bill. Plans start at 10 seats, and every seat brings calling minutes the whole team shares.
Growth
For teams getting a floor off the ground
$29/seat/month
billed yearly · $35 month to month
For your 10 seats
$290 a month
10,000 minutes, shared by the team
- All four ways of dialing
- Stays inside the 3% legal limit on its own
- A phone in the browser, nothing to install
- Lists checked against do-not-call
- Recording that pauses for card details
Scale
For bigger floors with supervisors
$49/seat/month
billed yearly · $59 month to month
For your 10 seats
$490 a month
20,000 minutes, shared by the team
- Everything in Growth, plus:
- A live view of the whole floor
- Listen in, coach or join any call
- Phone menus and call queues
- Unanswered leads retried, with limits
- Call transcripts and sentiment
Enterprise
For regulated and multi-brand operations
Custom
volume pricing · yearly agreement
For your 10 seats
Priced for your floor
A written quote, usually the same day
- Everything in Scale, plus:
- A signed agreement for health data
- Many brands or clients under one roof
- Recordings in your own storage
- A named person to set you up
Security is the same in every plan. Add-ons only if you switch them on.
FAQ
Questions you're probably asking
Straight answers on price, getting started and security.
Growth is $29 and Scale is $49 per seat per month, billed yearly ($35 and $59 month to month). Enterprise is priced for your floor. Every seat includes calling minutes the whole team shares: 1,000 a month on Growth, 2,000 on Scale. Prices are also posted in rupees, pounds and euros.
Talk to us
Book a demo
See your own floor on the platform before you commit to anything. Here is exactly what happens after you press the button.
What happens next
- 1
A real person replieswithin an hour
Someone from the team, not an auto-responder, during working hours. By email, or on WhatsApp if you leave a number.
- 2
A 30-minute call on your use case
We show the real product working on your kind of floor. No slides.
- 3
A live sample, then a price in writing
We dial a sample on your own calls, then send the quote for your seat count.
- No hardware to install
- Compliance on from day one
- Built for HIPAA, BAA on Enterprise